ISO 9001:2015 Quality Management System Awareness Training

1. INTRODUCTION
   

   ISO 9001:2015 Quality Management Systems is a globally recognized standard that defines requirements for a quality management system (QMS) within an organization.  It outlines a framework to help businesses consistently meet customer expectations, enhance satisfaction, and continually improve their processes and overall performance.  By implementing ISO 9001:2015, organizations demonstrate their dedication to quality, operational efficiency, and the ability to deliver products and services that meet customer and applicable statutory and regulatory requirements.  This standard serves as a valuable tool for organizations seeking to streamline operations, mitigate risks, and strengthen their market position by demonstrating a commitment to quality and reliability.
    

2. COURSE OBJECTIVES
   The objectives of this training are to provide participants with an interpretation of the ISO 9001:2015 requirements and an understanding of the rationale and foundation of the standard.
    

3. COURSE CONTENTS
   • Approach and concept in ISO 9001:2015
   • The ISO 9001:2015 requirements
   • Context of the organization
   • Leadership
   • Planning
   • Support
   • Operation
   • Performance evaluation
   • Improvement
   • Introduction to risk analysis; actions to address risks and opportunities
   • Course summary

4. WHO SHOULD ATTEND
   This course is designed for Quality Assurance and Quality Control Personnel, Process Engineer, Design and Development Engineers, Manufacturing and Production Personnel, Internal Auditors, Management Staff, and any other staff likely to be involved in or currently involved in the implementation of the ISO 9001:2015 Quality Management System.
    

5. ADMINISTRATIVE DETAILS

   Time	: To be advised
   Duration	: To be advised